Aqua Data Studio Support

Product Downloads

Existing customers can access the latest Aqua Data Studio release and patch files for all versions by logging into the customer support portal. Refer also to the update instructions and the changelog.

Supported Versions

For the list of versions with active support, limited support, and discontinued support, refer to supported versions.

Request Support

Submit Support Requests via the Customer Support Portal

If you have a current subscription with valid maintenance, you can log into the customer support portal to view past support tickets and submit new issues for review.

Register for the customer support portal on the registration page.

Support Hours

8:00am-6:00pm CST

Support Days

Monday – Friday (Except business holidays as observed by AquaFold)

Guaranteed Response Time

24 Business Hours

Average Response Time

8 Business Hours